Education
Ph.D. (Library & Information Science), University of Pittsburgh (2016)
M.S. (Information Science), B.S. (E-Commerce; Computer Science), Wuhan University
Research
My research helps people find, understand, and create text information. I apply a combination of information retrieval, data/text mining, and HCI methods to study search engines, conversational agents, and human-AI interaction issues in text information systems.
Classes Taught
LIS 351 Introduction to Digital Information
LIS 501 Introduction to Text Mining
LIS 975 Seminar: Information Organization and Access
Recent Publications
Zihan Gao and Jiepu Jiang. 2021. Evaluating Human-AI Hybrid Conversational Systems with Chatbot Message Suggestions. In Proceedings of the 30th ACM International Conference on Information and Knowledge Management (CIKM ’21), November 1–5, 2021, Virtual Event, QLD, Australia. https://doi.org/10.1145/3459637.3482340
Sheikh Muhammad Sarwar, Felipe Moraes, Jiepu Jiang, James Allan. 2021. Utility of Missing Concepts in Query-biased Summarization. In Proceedings of the 44th International ACM SIGIR Conference on Research and Development in Information Retrieval (SIGIR ’21), July 11–15, 2021, Virtual Event, Canada. https://doi.org/10.1145/3404835.3463121
Jiepu Jiang and Naman Ahuja. 2020. Response Quality in Human-Chatbot Collaborative Systems. In Proceedings of the 43rd International ACM SIGIR Conference on Research and Development in Information Retrieval (SIGIR ’20), July 25–30, 2020, Virtual Event, China. https://doi.org/10.1145/3397271.3401234