University of Wisconsin–Madison

Design Thinking for Librarians

This  course is aimed at any information professional interested in learning how they can improve library services and programs through a process called design thinking.

As a participant, you will learn how to solve problems facing your library by working through different phases of design thinking, including:

  • Inspiration: Identifying your challenge and deciding how to approach it.
  • Ideation: Generating ideas, then interpreting and expressing them through prototypes.
  • Iteration: Experimenting and soliciting user feedback to improve your prototypes.

While it may sound intimidating at first, design thinking is simply a way of reframing challenges and finding creative, pragmatic solutions to existing issues. Ultimately, design thinking can lead to increased benefits for libraries in the long run.


At a glance

When: February 5-March 18

Where: Online

Cost: $200 (10% off when you register by January 21!)

CE Credit: 2.0 CEUs/20 LEUs

Program: #3051

Questions? Contact Meredith Lowe or Anna Palmer

Register online

Register by phone: Pyle Center, (608) 262-2451

Register by fax or mail: Print out a registration form

Login information will be emailed to you a few days before the course begins

Course description


A pass/fail grade will be based on reading the freely available assigned readings, participating in online discussions, and working through three hands-on design thinking exercises.


Brianna Marshall is the director of research services at the University of California-Riverside. She received her Master of Information Science and Master of Library Science in 2014 from Indiana University. Learn more about Brianna at