Promoting First-Generation Student Success through Academic Library Services

First-generation college students encompass an ever-increasing number of people and represent a vital contact point for libraries. The course will address the ways that academic libraries can enhance their in-person and digital spaces, outreach, and instruction to prepare first-generation students for success as they begin their academic career. Learners will gain an understanding of the unique challenges faced by first-generation students as they enter and continue through college, develop practical support strategies, and apply them in their communities. 

At a glance

When: Apr 3 – May 14, 2023 (6 weeks)

Where: Online & Asynchronous (see more info)

Cost: $250 (10% discount if you register 2 weeks before the start date)

CE Credit: 2.0 CEUs/20 LEUs

Program: #305723

Questions? Email the CE Team

Register online

Please use the online registration option if possible. If you need to make alternate arrangements, email Alternate registration options may result in delays.

Payment and Cancellation Policy

Course Details


  • Defining and Serving First-Generation Students
  • Library Perceptions
  • Library Spaces
  • Digital Spaces
  • Library Instruction
  • Outreach and Partnerships


Rachel Becker is the Copyright & Open Educational Resources Librarian at Madison College Libraries in Madison, WI. After working in many types of libraries, she graduated from the UW-Madison iSchool in 2015. Since then Rachel has enjoyed assisting students at many different types of academic institutions including small and large universities and, most recently, Madison College. Her commitment to connecting the college community with affordable learning resources motivates her every day. When not at work, Rachel likes to visit her horse, Brego, play with her kitties, and binge watch tv. 

Rachel Carroll is the Reference & Instruction Librarian at Madison College in Madison, WI. Born in California, she moved to Wisconsin to attend Beloit College and has stayed there ever since. She received her MLIS from the UW-Madison iSchool in 2016. Rachel is passionate about the ways that library instruction can improve overall digital literacy, and specializes in online outreach and reference. In her free time she enjoys knitting, reading, and playing video games with her husband.