University of Wisconsin–Madison

Trauma-Informed Care: An Introduction for Libraries

Trauma-Informed Care started in the healthcare field, but there is a lot to being Trauma-Informed that can equip libraries to best serve our complex communities. A trauma-informed library is a place where staff understands the perspectives of people who have experienced trauma and provides positive and unbiased service. All the decisions we make are opportunities for retraumatization or healing; so we might as well make them deliberately! Learn how to apply a trauma-informed lens to improve your service, space, and work culture.

At a glance

When: Oct 5 – Nov 15, 2020

Where: Online

Cost: $250 (register 2 weeks early for 10% off)

CE Credit: 2.0 CEUs/20 LEUs

Program: 305921

Questions? Contact Meredith Lowe or Anna Palmer

Register online

Register by phone: Pyle Center, (608) 262-2451

Register by fax or mail: Print out a Registration Form

Payment and Cancellation Policy

Login information will be emailed to you a few days before the course begins

Course details


  • What “trauma-informed” means in a library context
  • Toxic stress and the brain, and what that means for our work interactions  
  • Applying trauma-informed principles to library work
  • The importance of workforce wellness in a Trauma-Informed approach
  • An introduction to the concepts of historical trauma and institutional oppression 


S. Bryce Kozla is a youth services librarian at Washington (OR) County Cooperative Library Services. For more information about the course from Bryce, please see her blog post!