Trauma-Informed Care started in the healthcare field, but there is a lot to being Trauma-Informed that can equip libraries to best serve our complex communities. A trauma-informed library is a place where staff understands the perspectives of people who have experienced trauma and provides positive and unbiased service. All the decisions we make are opportunities for retraumatization or healing; so we might as well make them deliberately! Learn how to apply a trauma-informed lens to improve your service, space, and work culture.
At a glance
- What “trauma-informed” means in a library context
- Toxic stress and the brain, and what that means for our work interactions
- Applying trauma-informed principles to library work
- The importance of workforce wellness in a Trauma-Informed approach
- An introduction to the concepts of historical trauma and institutional oppression
S. Bryce Kozla is a youth services librarian at Washington (OR) County Cooperative Library Services. For more information about the course from Bryce, please see her blog post!