University of Wisconsin–Madison

Trauma-Informed Care: An Introduction for Libraries

Trauma-Informed Care started in the healthcare field, but there is a lot to being trauma informed that can equip libraries to best serve our complex communities. A trauma-informed library is a place where staff understands the perspectives of people who have experienced trauma and provides positive and unbiased service. All the decisions we make are opportunities for retraumatization or healing; so we might as well make them deliberately! Learn how to apply a trauma-informed lens to improve your service, space, and work culture.

Read more about the course from the instructor’s (S. Bryce Kozla) blog.

At a glance

When: Sept 13 – Oct 24, 2021

Where: Online

Cost: $250 (register 2 weeks early for 10% off)

CE Credit: 2.0 CEUs/20 LEUs

Program: 305822

Questions? Contact Meredith Lowe or Anna Palmer

Register online

Due to remote work continuing into the Fall, please use the online registration option. If you need alternate arrangements, email Anna Palmer, or Meredith Lowe, Alternate registration options may result in delays.

Payment and Cancellation Policy

Login information will be emailed to you a few days before the course begins

Course details


  • What “trauma-informed” means in a library context
  • Toxic stress and the brain, and what that means for our work interactions  
  • Applying trauma-informed principles to library work
  • The importance of workforce wellness in a Trauma-Informed approach
  • An introduction to the concepts of historical trauma and institutional oppression 


S. Bryce Kozla is a youth services librarian at Washington (OR) County Cooperative Library Services. For more information about the course from Bryce, please see her blog post!