University of Wisconsin–Madison

NEW! Trauma-Informed Care: An Introduction for Libraries [FULL]

Trauma-Informed Care started in the healthcare field, but there is a lot to being Trauma-Informed that can equip libraries to best serve our complex communities. A trauma-informed library is a place where staff understands the perspectives of people who have experienced trauma and provides positive and unbiased service. All the decisions we make are opportunities for retraumatization or healing; so we might as well make them deliberately! Learn how to apply a trauma-informed lens to improve your service, space, and work culture.

At a glance

When: Nov 4 – Dec 15, 2019

Where: Online

Cost: $250 (10% discount if you register by Oct 20)

CE Credit: 2.0 CEUs/20 LEUs

Program: 308720

Questions? Contact Meredith Lowe or Anna Palmer

This course is full, and the waitlist is open. Add your name to the waitlist by clicking the button below. There is no cost to be on the waitlist, nor obligation to register for the course if a spot opens.


Register by phone: Pyle Center, (608) 262-2451

Register by fax or mail: Print out a Registration Form

Payment and Cancellation Policy

Login information will be emailed to you a few days before the course begins

Course details


  • What “trauma-informed” means in a library context
  • Toxic stress and the brain, and what that means for our work interactions  
  • Applying trauma-informed principles to library work
  • The importance of workforce wellness in a Trauma-Informed approach
  • An introduction to the concepts of historical trauma and institutional oppression 


S. Bryce Kozla is a youth services librarian at Washington (OR) County Cooperative Library Services. For more information about the course from Bryce, please see her blog post!