Everyday RA: Connection through Recommendation

It’s impossible to read every book. Unfortunately, that’s not always something library patrons understand. In a world where library workers are too often faced with the public chorus of “It must be nice to have a job where you can read all day,” what if library workers could make it seem as if they are as well-read as their patrons think they are? This class aims to help library workers leverage their personal media preferences in conjunction with traditional reference interview skills to match their patrons with materials that best suit their needs, fostering lasting relationships that promote lifelong library use along the way. This class covers reader’s advisory for all ages and genres, emphasizing adaptable skills that can be applied across all library service areas.

Learning outcomes:

• Develop skills in active and passive readers’ advisory for all ages
• Utilize traditional reference interview practices to meet patrons’ wants and needs
• Apply personal material preferences, interests, and experiences in making material recommendations
• Create opportunities for meaningful patron interactions to build strong relationships

Course Audience: 

Public library workers at all levels, especially those in patron-facing positions.