University of Wisconsin–Madison

Youth Services 101

Looking to ground yourself in the basics of youth services in the public library?

Whether you are a newbie or need a refresher (or a breath of fresh air), this course will look at the past, present, and future of great service for children and teens.

At a glance

When: Sept 16 – Nov 10

Where: Online

Cost: $325 (10% discount if you register by Sept 1)

CE Credit: 2.6 CEUs/26 LEUs

Program: TBD

Questions? Contact Meredith Lowe or Anna Palmer

Please note: UW-Madison now requires payment upon registration. If you need to pay with a check, please use the form below and mail the check with your registration.

Register online

Register by phone: Pyle Center, (608) 262-2451

Register by fax or mail: Print out a registration form

Payment and Cancellation Policy

Login information will be emailed to you a few days before the course begins.

Course description

Topics in this introductory level course will include:

  • Child development
  • Collection building
  • Programming, planning
  • Advocacy
  • Outreach
  • Partnerships
  • Kid-friendly environments
  • Trends in service
  • Success with difficult patrons


Marge Loch-Wouters is an educator and youth services consultant at Loch-Works Consulting and has worked in youth services for over 40 years. She blogs at Tiny Tips for Library Fun.